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Clinic Manager - London

Office Support
Randox Laboratories - National

Job Summary

Full Time
Posted on
August 07, 2019
Expires on
September 07, 2019
Randox Laboratories - National
United Kingdom
Years of Experience
Career Level
All Levels

About Randox Laboratories - National

Randox is a world leader in in-vitro diagnostics supplying a range of innovative laboratory instruments and tests to a wide range of customers across the globe. Our mission is to create added value in healthcare by focussing on our expertise in diagnostics.

We play a pioneering role in laboratory medicine. High value is placed in research and development to continuously improve existing and develop innovative new products. This has allowed us to continuously grow and expand our international sales teams. Now is your chance to be part of strong, growing organisation.

Contact name
Human Resources
+44 (0) 28 9442 2413

Job descriptionApply Now

Randox Health is for the position of Clinic Manager at the City of London clinic, Finsbury Circus.


The Clinic Manager will ensure that the service provided is fit for purpose, consistent and meets both external and internal requirements. The successful applicant will manage the clinic team and ensure smooth running of all clinic procedures and activities.  times.



The Role:

  • Ensure compliance with relevant legislation and regulations to include ISO and CQC

  • Managing Clinical and administrative staff and maintain relations with GPs, couriers and laboratory staff

  • Development and appraisal of staff

  • Organise and monitor team development and training ensure all staff training plans are up to date.

  • Develop and implement policies and procedures

  • Manage Clinic expenditure

  • Carry out internal audits, reporting of incidents and implementing corrective/preventive actions and ensure sufficient overall management of the clinic with regards to supplies, equipment, fixtures and fittings

  • Ability to cover reception duties

  • Ensure clinic and all staff provide a high level of customer service and care to all clients

  • Ensure effective team work and communication with staff throughout the business

  • Ensure staff maintain confidentiality and appropriate storage of confidential information

  • Ensure full knowledge of software procedures and clinic roles.

  • Liaise and co-ordinate with Personal Coordinator Team Leader and Clinic co-ordinator for PIS/PC tasks and off-sites

  • Assist with recruitment as and when required

  • Rota optimisation and management in order to meet client’s requirements and financial revenue


Essential Requirements: 


  • Bachelor degree (2:1 or above)

  • Experience in managing in the service sector preferably in a health/clinic related role.

  • Experience of complying with legislative and regulatory requirements including internal quality management systems

  • Ability to assimilate, analyse and disseminate information including data utilisation to improve performance

  • Ability to demonstrate a high level of customer service

  • Excellent interpersonal, organisational and leadership skills

  • Ability to work under pressure and plan strategically while dealing with day-to-day issues

  • Proficient with Microsoft Office package and web based systems

  • Experienced of implementing a quality management system in a regulatory environment

  • Flexible in attitude and approach

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Recruitment Privacy Statement

As part of our recruitment process, Randox Group and all associated companies (hereafter referred to as Randox) will need to collect, process and store your personal information for multiple purposes including the review of your application/CV, candidate assessment, completion of the pre-employment process and gaining proof of your right to work.

In order to facilitate the recruitment process, there are circumstances whereby Randox may share your Personal Data. For instance:

  • • Your CV may be shared with Randox employees who have been selected to shortlist applicants at the initial stage of the recruitment process for the role which you applied.


  • • Your CV may be shared with additional Randox employees who have been selected to shortlist applicants for a role which you did not directly apply for. In this instance, it will have been determined by the initial shortlisting panel that you have a skillset that could be applicable to a different role.


  • • Where there is a legislative requirement to provide information to government agencies, advisers, and other third parties.


  • • Where there is a business need to provide information to other organisations who are selected by us to store or access data to assist in the recruitment process.


  • • For the purpose of data analysis and monitoring.


If it has been determined by the shortlisting panel that they would like to progress you to the assessment stage you will be contacted by a Randox employee. If the shortlisting panel do not progress your application to the next stage of the recruitment process within Randox Laboratories, your Personal Data will be retained for a maximum of 1 year, after which time it may be destroyed. Please note, any permitted Personal Data may be removed or amended upon your request by contacting Human Resources, Randox Laboratories.